A little clarity, before you start.

Good questions.
Clear answers.

Get to know EarMe, what it can help with, and where its limits are.

Getting started

What is EarMe?

EarMe is a personal wellness and health-records companion. It helps you keep appointment recordings, medical documents, questions, and practical follow-ups together, so you can revisit information and prepare for conversations with healthcare professionals.

Is EarMe free, and where can I use it?

EarMe is free and available on iPhone. Download it from the App Store. The website introduces the app; your records and EarMe features are accessed in the iPhone app.

Find EarMe on the App Store
Does EarMe replace my doctor?

No. EarMe helps you organize and make sense of information. It does not diagnose, replace professional medical advice, or provide emergency care. Confirm medical decisions with a qualified healthcare professional. If you think you may be experiencing a medical emergency, contact your local emergency services.

Appointments and records

Should I ask before recording an appointment?

Yes. Ask everyone involved for permission before recording. Respect their decision and follow the recording requirements that apply where you are. You can also add your own notes in EarMe.

How can I revisit an appointment?

You can play back your saved recording, read its transcript, and review a summary and detailed breakdown. AI-generated text can miss or misinterpret details, so check important information against the original recording and with your clinician.

What can I upload?

You can upload medical PDFs, open them in the app, and save a copy. Useful information may be extracted when available. Keep the original document as your reference and check extracted details before relying on them.

How do I organize my records?

Organize documents and recordings into groups that make sense to you. This keeps related information together and gives you context to select when asking EarMe questions.

What does the health timeline show?

The timeline brings appointments, documents, and extracted events into chronological order. When comparable measurements are available, you can see a result alongside the previous available result. This does not mean continuous monitoring or establish a trend from missing information.

Questions and follow-ups

What can I ask EarMe about?

Ask questions about information in your saved documents and recorded conversations. Choose the relevant group or available scope, and continue with follow-up questions in the same conversation. References to supporting material may be available.

What if the answer isn’t in my records?

EarMe should say when the available records do not contain the answer. It may offer relevant general information, but that is different from a fact established by your records. Check uncertainties with your healthcare professional.

Can EarMe make mistakes?

Yes. AI can misunderstand, omit, or generate inaccurate information. Review important summaries and answers against your original documents or recordings, and confirm medical decisions with your clinician.

Can I keep track of next steps?

Yes. Review practical follow-ups extracted from appointments and mark tasks complete as you work through them. You can also keep questions for your doctor on the home screen to prepare for your next visit.

How does Find a Doctor work?

Search for nearby doctors, clinics, and blood test services. Available Google ratings, reviews, and contact details can help you decide whom to contact. Confirm services, availability, and insurance coverage directly with the provider; a listing is not a medical recommendation.

What are the wellness recommendations for?

They offer general suggestions around exercise, sleep, and diet. Use them as starting points for discussion with a healthcare professional, rather than as a diagnosis or treatment plan.

Privacy and support

Where can I learn how my information is handled?

Our Privacy Policy explains collection, use, sharing, security, and retention. Read it before uploading health information or recording appointments, and contact us if you have questions.

Read the Privacy Policy
Can I delete my account?

Yes. You can delete your account from Settings in the EarMe app. Refer to the Privacy Policy for information about retention, and contact support if you need help.

Read the Privacy Policy
How can I get help or send feedback?

You can send feedback from the app’s Settings or email contact@earme.app. Avoid including sensitive health information in an initial support email.

Email EarMe support